AI-powered phone support

Your call is handled while you’re elsewhere.
Your team decides what happens next.

Attenda Voice handles the call, gathers the context you need, and leaves the request ready in Attenda Panel. Your team reviews it, decides, and takes it from there.

Request a demoHow it works
Always identifies itself as AIConfigurable business hoursRequests pending reviewConnected to Attenda Panel
Attenda Voice

Incoming call

Attenda Voice assistant

In progress
“Hi, I need to change my appointment on Thursday.”

Context gathered

Name: examplePhone: •••• 12 34Reason: appointment change

Request prepared

Appointment change — Thursday

Pending review
Your team reviews it in Attenda Panel and decides how to continue.
Process

From a call to structured work

01

Receives

Attenda Voice answers the call with a natural voice and identifies itself as an AI assistant.

02

Understands

Gathers the context needed to understand what the caller needs.

03

Prepares

Structures the request or next allowed step according to the company’s configuration.

04

Hands over

Your team reviews the request in Attenda Panel, decides, and follows through.

Attenda Voice

What Attenda Voice does

Attenda Voice is Attenda’s AI-powered phone support capability. It holds a natural conversation and always works within the information and rules your company authorizes.

  • Holds a natural conversation and always identifies itself as an AI assistant.
  • Answers using the information your company has authorized — it doesn’t invent data.
  • Applies the business hours and rules configured for each business.
  • Gathers the information needed in a structured way.
  • Prepares the request for your team to review — it never confirms it on its own.

Identity verification and available actions depend on each company’s configuration and active integrations.

Learn about Attenda Voice
Attenda Panel

What happens after the call

The call doesn’t end in a lost transcript. The useful information is prepared in Attenda Panel so your team can continue without recovering context from scratch.

Learn about Attenda Panel

Requests pending review, not confirmed automatically

Person records with context for each case

Coverage by branch, when the company uses it

Human control

AI prepares. Your team decides.

Attenda Voice works within the rules and information your company authorizes. Important decisions — confirming a service, assigning someone, closing a request — remain with your team. When a request can’t be resolved directly, it’s left ready for review: nothing is assumed.

Who it’s for

Who it can fit

Built for teams with repetitive calls that interrupt daily work.

Clinics
Training centres
Workshops
Real estate
Professional firms
Multi-site businesses
See use cases
FAQ

Frequently asked questions

Want to see how it would fit your case?

We’ll talk through your call volume, current processes, and what would make sense to prepare first.

Request a demoSee pricing

Attenda is a product by Serveis Digitals.